Construction Ltd.
306.534.2095
SPY HILL
C. DUNCAN CONSTRUCTION LTD.
Railway & Road Construction Site Preparation & Development
Flood Protection Large Lined Ponds Granular Supply & Install
Culvert Installation
CONTACTS
Carmen Duncan 306-745-7383 carmen@cduncan.ca
Ofce 306-534-2095 admin@cduncan.ca
www.cduncanconstruction.com
COMMITMENT TO SAFETY
Safety Association of Saskatchewan (HCSAS)
In Business since 1967
WCB Q&A
An SHCA member hired a
consultant to help with an appeal.
While the appeal was denied, the
consultant found that the member,
because of a clerical error, had
been overcharged in excess of
$20,000 by the WCB. The member
had to pay the consultant to
find a costly error that the WCB
created. What systems have you
implemented to prevent this from
happening again?
PG: Some employers hire third parties to help
them with WCB-related activities, which is an
indication that our processes probably need
to be adjusted and made easier for our customers.
In 2019, with the help from the heavy
construction association, we launched the
Employer Resource Centre to serve as a single
point of contact for employers. Navigating our
system at times can be hard, so by creating this
centre, we can help provide the answers or internal
connection you need to get the right answers
quickly and efficiently. Having said that,
we do have different processes that are intended
to catch these anomalies and correct them.
Is the WCB open to creating
an industry/WCB working
committee or task force of SHCA
and the WCB officials to address
some of the membership’s
ongoing concerns?
PG: Our approach is to tap into existing structures
and not create new committees or structures
if they are not necessary. We find it more
efficient for us and our customers if we can utilize
existing structures like industry human
resources committees, board meetings or conventions
to dialogue with industry and understand
what’s working and what’s not working.
These meetings would be over and above the
development of our new Voice of the Customer
program that we are launching in 2021. Finally,
as many in the heavy construction industry have
done, we encourage employers to reach out to
any of our senior leadership team if they have
specific questions related to their business.
Phil Germain, CEO, Saskatchewan WCB
PHOTO COURTESY OF THE SASKATCHEWAN WORKERS’
COMPENSATION BOARD
thinkbigmagazine.ca | Quarter 1 2021 | Think BIG 23
/www.cduncanconstruction.com
/thinkbigmagazine.ca
link
link
